![]() Kind regards, Total Adblock Customer Care Your auto-renewal has been disabled and no further payments will be taken. This will grant you full access to our services and enable you to take advantage of all the features and benefits we offer. Log in to your account: After successful installation, launch the extension and log in using your registered credentials. If you encounter any difficulties during the installation process, please refer to our installation guide within the Help Center. Installation: Once the extension is downloaded, follow the installation instructions provided. I have attached the download link in case you require it Please visit our Help Center at where we have articles explaining how to solve many common issues that our customers experience. Download the extension: Please ensure that you have downloaded the extension for our service. To fully access and enjoy our services, I kindly request you to complete the following steps: 1. Upon checking your account, I noticed that you have not completed the installation process. Please let us know if there is anything else we can help you with. The introductory discount does not apply to the renewal payment all renewals are charged at the regular rate and are subject to change. To ensure our customer's devices remain protected, all services automatically renew as mentioned in our terms and conditions, that you agreed to upon signing up. Hi Rob, All customers receive an introductory discount upon signing up for our services on a monthly or annual subscription. Reply from Total Adblock Updated a day ago ![]() ![]() Alternatively, if you prefer direct assistance, you can reach out to our dedicated customer support team, who will be more than happy to assist you personally. You can either cancel your subscription or request a cancellation by following the steps outlined in our Help Center. To ensure a smooth cancellation process, we offer two convenient options for you to choose from. We would like to remind you that when you signed up for our services, you agreed to the terms and conditions that included information about the trial period and the terms of our paid subscription. Once the trial period ends, the customer will be prompted to become a paid user to continue accessing the full range of benefits that our service provides. During the trial period, customers will have access to all the features and benefits that our paid users have access to. This trial period allows our customers to experience the benefits of our services before committing to a paid subscription. We would like to inform you that our company offers a 7-day trial for our services. Your feedback is valuable to us, and we appreciate your shared information. Hi Claire, Thank you for taking the time to provide us with your review. Kind regards, - Total Adblock Customer Care Please do not hesitate to reach out to us in the future for any further assistance. ![]() I am sorry that you were unable to cancel the service with a first time resolution, but have now been able to cancel successfully. This limitation ensures that user data and app integrity are protected. These restrictions prevent them from directly interfering with the functionality of other apps. App Security: Ad-blocking applications operate within the security restrictions imposed by operating systems (e.g., iOS or Android). Ad-blocking applications are primarily designed to analyze web content, making it challenging to detect and block ads within standalone apps. These formats may be integrated directly into the app's interface and do not rely on external web content. Ad Formats: Ads displayed within standalone apps can be in various formats, including images, videos, or interactive elements. Ad-blocking applications do not have access to the internal structure of standalone apps, limiting their ability to block ads within them. They may use proprietary ad-serving methods that are different from web-based ads. There are several reasons why ad-blocking applications cannot block ads in standalone apps: App Structure: Standalone apps are developed independently and have their own internal structure. However, they are not designed to block ads within standalone apps. These applications analyse the content of web pages and block the elements that are identified as advertisements. article to see more on this: Ad-blocking applications primarily work by filtering and blocking ads that are served through web browsers. In regards to Total Adblock only blocking ads on your web browser and not in standalone apps, I would like to inform you that you can actually do this in apps such as YouTube. Hi Mark, Thanks for taking the time to leave us a review. ![]()
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